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How can I resend a credentials (certificates/badges) to the recipient?


At any point if you want to resend the credentials (certificates/badges) to a particular recipient, you can do so by following the below steps:

  1. Go to your organisation page and click on Credential Issuance - Quick Issuance
  2. Or go to Credential manager - Certification in hierarchy flow
  3. Select the batch
  4. Click on the three dots on the right and click on View
  5. Select the student to whom you want to resend the credential
  6. Click on Resend Credential button on the top right of the page